Sunday, November 05, 2006
In a recent October issue of Government News magazine I have found an article about usability issues with respect to government organizations websites in Australia. Document dumping seems to be quite a common way of adding and building web pages. The end result is that things are hard to find and there is a lack of website functionally. On a bright side more government departments are conducting usability studies and improving their websites. One of the good examples is Australia.gov.au website. However in my opinion they should capitalize the link to business.gov.au on the left side. It is not a capital letter at the moment, possibly they refer to small business? Also search for Australian government on Google shows as a second result: " Not Found - australia.gov.au Australian Government Australian Government ... We're sorry, but there is no australia.gov.au web page that matches your request." That gives very unprofessional look. Also the third website on the list www.gov.au shows very poor title tag: Home - www.gov.au. There is still a big area for improvement here.